Here is the list of countries covered by Mon Petit Art for deliveries:
- with TNT, delivery period 24h (working days)
- at home, delivery costs from :10,55 €HT
- at « point relais », delivery costs from : 10 €HT
- with Colissimo, delivery period 48h (working days), delivery costs from : 7 €HT
Dom-Tom : with Colissimo, delivery period 48h ( working days), delivery costs from : 12,31 €HT
With Fedex, delivery period 3/5 (working days), delivery costs from : 13 €HT
With Fedex, delivery period 3/5 (working days), delivery costs from : 35€HT
With Colissimo, delivery period 48h ( working days), delivery costs from : 10 €HT
With Fedex, delivery period 3/5 ( working days), delivery costs from : 16€HT
With Fedex or DHL, delivery period 3/5 (working days), delivery costs from : 25 €HT
With Fedex , delivery period 3/5 ( working days), delivery costs from : 30,11 €HT
If you wish to have your order delivered at an address other than yours: You will have to, on the order delivery process page, tick the box “Delivery to another address” and re-enter your details (full name, address….) Under “My Details”, you will then see that your invoicing address remains as the address that you entered while creating your account. You can, thus, get your parcel delivered to someone else.
You will receive an e-mail with the tracking number informing that your parcel has left the warehouse.
The orders are normally delivered within 5 to 10 days from the date of final confirmation of the order (subject to the availability of the products and the accuracy of the data provided). In any case, it will not take more than thirty (30) days.
You can track the progress of your order with the tracking number which can be found in the confirmation e-mail sent to you. You will be asked for your parcel number (the one appearing on the confirmation e-mail) in the TNT or Fedex or Colissimo or Dhl website.
Your parcel will be delivered to you at the place of delivery indicated by you.
Delivery charges vary depending on the country of destination and the weight of the order.
MEASURES TO TAKE DURING DELIVERY
During the delivery of your order, it is important to check that your package has not been damaged during transport. This must be done in the presence of the deliveryman. If the packaging of your package and/or the item(s) is/are damaged, you must enter the details of the damage on the Shipper’s Delivery Slip. You can also refuse the delivery. The Shipper’s Delivery Slip will be an important document in case of compensation requests (refunds, exchanges) to Les Editions Lucine or the shipping company.
If you have placed an order for delivery outside of the European Union, please note that custom fees and import taxes are imposed once the parcel arrives in the country of destination. As your order will be held by customs, you may be asked to pay these fees and taxes. These fees must be paid by the receiver (this also applies to retailers and wholesalers).